Let's face it, a premium Hi-Fi stereo system is a big purchase. This is something you're going to be seeing and hearing in your living room every day for many years, so you do not want to make the wrong choice.
This is why Dum Audio offers a full, hassle-free 60 day return policy. We'll even pay the return shipping. That way, you can audition our products for nearly two full months. All we ask is that you keep the original packaging and that you don't send us back anything damaged.
Here's how it works:
- Place your order on our online store (www.dumaudio.com), and within a day or two we'll ship it out (we pay the shipping, of course).
- The 60 days don't start counting down until the day you receive your order.
- If at any time within that 60 day window you decide it's not right for you, just let us know and we'll send you the return shipping label(s).
- Once we get the product(s) back and confirm that they're in reasonable condition, we'll issue a full refund.
We are comfortable making this offer because we've now sold hundreds of stereo systems across North America and the feedback has been overwhelmingly positive.
And we will be at your service if you need anything at all. Whether it's assistance with setup, troubleshooting, or even advice on good records to purchase, just shoot us a note and we'll respond very quickly. Because if there's one thing we know, it's that service is everything.
So please give us the opportunity to impress you. We're a new, small business that's growing into something really special, and nothing makes us happier than getting more and more people listening to their favourite records in glorious high fidelity on a beautiful, soulful Dum Audio stereo system.
Noam SugarmanFounder, Dum Audio
noam@dumaudio.com